FREE USA FOR ORDERS OVER $100



ALL SALES ARE FINAL / RETURN POLICY

ALL SALES ARE FINAL / RETURN POLICY

To reduce waste items in this store are made to order. Because of the custom nature of our printing and product fulfillment processes, Slow AF Store/300 Pounds and Running does not offer Exchanges, Returns or Refunds of any kind on any items offered for sale in our store.

It is your sole responsibility as the customer to use the sizing chart on the product page to verify the correct size before placing order. No exchanges or returns are allowed for size differences. No exchanges, returns, or refunds for buyer’s remorse.

45-day Free Replacement Policy

The last thing I want is for you to be stuck with a damaged or flawed item. If the item arrives to you damaged or if the design comes off during the wash, please get in touch with me as soon as possible and I will send you a replacement item free of charge.

Replacement Request Instructions

If you believe an error has occurred due to a mistake on our part, first of all, please accept our sincerest apologies! Your satisfaction and the satisfaction of your customers is of the highest importance to us! We are happy to replace any items that we missed the mark on. Please follow these instructions for an exchange: 

1. Take a photo of the problem – If the problem is print size, please use a ruler. 
2. Send an email with the subject line “Order # “YourOrderNumber” Replacement Request” to shop{@}300poundsandrunning.com. 
3. Please include the following:

  • The photo(s)
  • A specific description of the issue
  • The Order Number
  • If there are multiple products in an order, identifying the product with the issue

I will respond within 1-2 business days.

 

REFUND POLICIES – THE LAW


Consumers have come to expect stores or catalog companies to offer a refund, credit or exchange when they return items. Sellers are not required by law to accept returned items unless they are defective. However, California law requires that retailers who have a policy of not providing a cash refund, credit or exchange when an item is returned with proof of purchase within 7 days of purchase must inform consumers about their refund policies by conspicuously placing a written notice about their policies, in language that consumers can understand, so that it can be easily seen and read. Some companies may limit exchanges or returns for credit or refunds on all, or some products. Some may not allow exchanges or returns for credit or refunds at all. But whatever the limitation, it must be conspicuously disclosed. Before making a purchase, carefully check the store’s policy. The policy must be displayed either at each entrance to the store, at each cash register and sales counter, on tags attached to each item, or on the company’s order forms, if any. A return policy printed only on a receipt, for example, is not sufficient. If a store violates this law (California Civil Code section 1723), the purchaser can return an item for a full refund within 30 days of purchase.

There are exceptions, however to the general rule requiring notice. Notices are not required for sale of perishable goods like food or plants; for items marked, “All sales final,” or something similar; for items which are used or damaged; for items customized for the consumer and received as ordered; for items which cannot be resold for health reasons; or for items not returned in their original packaging. Some stores keep records of consumers who frequently return merchandise and sometimes report that to a central reporting company and may not offer returns or refunds to such customers. The return policy notice must refer to such practice. Consumers who believe a retailer has violated the law can notify the consumer protection division of their local district attorney’s office or by filing a complaint with the Attorney General’s Office.